Hatolna Shipping Policy

Buy from America

Hatolna Shipping Policy to buy from America read it carefully before submitting your online orders on Hatolna website.

When you buy from America usually takes 10 to 15 business days by Hatolna website from their arrival at the Hatolna warehouse in USA to Hatolna warehouse in Egypt so will Hatolna shop and ship from USA to your doorstep.

If you would like to cancel your online order that you purchase from USA which you created on Hatolna website for any personal reasons:

If buy online USA the shipment has not been sent from the seller on the online shopping websites or any online store the American domestic shipping fees will be refunded.

If you buy from America and the shipment has been sent from the seller on the online shopping websites or any online store the American domestic shipping will not be refunded.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

In case your online order that you buy from America from any online store has been arrived to our local courier, there’s nothing Hatolna can do further, and the order you buy from USA shopping to Egypt will have to be fulfilled.

Note: If any item from your online order that Hatolna purchased it from Amazon, eBay and forever21 or any online store got canceled because of reasons like “out of stock” or certain restrictions, Hatolna will proceed with delivering the remaining of your online order items that Hatolna.com purchased automatically.

Please notice that sometimes delivering your online order that Hatolna you purchase from any online store may takes longer due to:
• Bad weather
• Flight delays
• Customs clearance procedures
• Other unforeseen circumstances

Note:Hatolna.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Egypt.