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Privacy Policy

Privacy

Your privacy is important to us. We use the below principals to protect your privacy while maintain our ability to serve you better , understand your needs and deliver the best service level that fits you:

We don’t ask you for personal information unless we truly need it. We don’t share or store personal information on our servers unless required for the on-going operation of one of our services.

We don’t see or save any information related to your Bank debit / credit card because those are solely managed through your bank with our bank under the security of our SSL protection and under Egyptian banking authorities.

We will collect and use of personal information solely with the objective of fulfilling your current and future transactions with us.

We will only retain personal information as long as necessary for the fulfillment of those purposes. Those are never shared unless we obtain the consent of the individual concerned or as required by law.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

We never sell, exchange, transfer or give your information whether public or private to any other company for any reason without your consent, other than for the express purpose of delivering the purchased product or service requested.

What Information do we collect?

Like any ecommerce website, we may ask you submit your name, email address, delivery address, and phone contacts when you order / register or subscribe with us.

How do you use that information?

We only use those information’s to enhance our relationship with our customer and be able to serve them better in any current or future transactions as below:

 

To understand your needs and personalize your shopping experience

To continually improve our website and offering

To improve the level of our customer service

To fulfill and process the mutual transactions

To administer a contest, promotion, survey or other site feature

To send your periodic emails related your order or our company

Using Cookies

A cookie is a small text file which is created when you use your browser to visit a website which uses this cookie to understand your preference, remember items in your cart, track advertisements and track website traffic, A cookies is used by websites to improve your future visits experience, for example using cookies you don’t need to enter your login detail each time you visit one website. Like all shopping websites in and outside Egypt we use cookies and contact third party servicers to help us track our traffic, improve understanding our sites visitors, however those service providers are not permitted to use those information except for helping us process and improve our service

Visitors upon their discretion can stop cookies by setting this option in their browser , however this is not recommended because certain feature of our website require cookies to function properly.

Do we disclose any information to outside parties?

We never sell, trade, or transfer to any party your personal information. This is excluding trusted third parties like Google, etc. who help us to operate and improve our website. There is a non-disclosure agreement from by which they agree to keep all information confidential. In few cases information may be released to comply with law , protect our rights , safety , other users safety , . However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Can you deactivate your account?

Once you have made an account, you will not be able to deactivate it. However, according to our privacy policy, any personal information you provide us is confidential.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Customer Consent

By using our site, you consent to our privacy policy.

Privacy Policy changes

If we decide to change our privacy policy, we will post those changes on this page.

Queries

Shall you have any queries regarding our privacy policy please contact us using any of our contact channel